Review for – How Good Is This Online Dating Site?

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Our Score
Instant Messages
Mobile App
Mobile App
Match service
Email Support
Phone Support
Overview is one of the larger online dating sites and works by matching together the profiles of single members, providing private online chat functions, and sending members daily suggestions of other users who match their preferences. A dating site review shows that, by and large, the focus is on genuine long-term relationships, and every new user goes through a sign-up process that collates their personal information and personality traits to create meaningful matches.

The experience has positives and negatives. As a huge dating site, there can be spam accounts, and while it is free to use, a lot of the most interesting features are only available via paid subscription. However, it is worth ignoring the pop-up ads that can be distracting, as this is one of the more reliable dating sites for singles looking for a relationship. To protect against fake users, the Match Badge icon signifies those accounts that have been verified.

Pros & Cons

Easy to use
Fast and simple sign up
Huge database
Suitable for any sexuality, gender, age, etc.
Genuine matches
Free sign-up
Events like singles nights
Online dating coach
Prone to fake profiles – make sure to check for the Match Badge icon
Creates databases in specific areas, so not as easy to find someone in a new location
Pop-up ads can be a little distracting
Most features are only available on a paid subscription

Pricing Plans

Standard Plan

$7.00 per month

Standard Plan

$9.99 per month

Standard Plan

$12.99 per month

Free services Vs. Paid services

Free services
Membership registration
Create an online profile
Receive daily suggestions list
Use the search function
Paid services
Unlimited online chat options
Send and receive instant messages and emails
See who has viewed your profile
Check what other members are searching for
Priority customer care
Hide profiles from view

Easy to Use

There are special features on, but most are available through a paid subscription. As a subscribed member, you can message other users directly, and start as many chats as you like. The incognito function is a nice touch to be able to search and check out profiles without the user knowing. A matching system provides daily suggestions for compatible matches. Private messaging functions are simple to use; simply click on the chat button. If you are on a free membership, you need to upgrade to Connect, or select a paid subscription tier to be able to message online.

Search Functions

Once registered, you can search profiles straight away, even on a free membership. Messaging other members is possible through a paid subscription, or if those other members have a Connect upgrade. The search function is quite sophisticated and allows you to search by city and to use search mobile through the app to find compatible singles. You can also search by username if you have found somebody you'd like to connect with and start messaging.

Safety & Security

The customer service is available through an online message function. The Match Badge icon shows which profiles have been subject to verification processes. The FAQ page is subdivided by categories and with the option to send a message to if you can't find the answer you need. Incognito mode is a private browsing option, which means you can use the site without being visible to other members, and there are lots of tips and advice about sating safety and how to best use the platform.

Summary is a contemporary dating site, with multiple subscription choices and upgrade offers. It focuses on compatibility and encourages members to be honest in their profiles. The site includes help and support options, as well as a database of online dating advice. Whilst the sign-up process is free, to get the real benefits of, you'd need to have a paid subscription. There are different pricing tiers and options for membership, and singles nights to give an added benefit. Canceling and closing your account is easy, and with features like the Match Badge, it is easy to see which users are verified and genuine singles.

Questions & Answers

How to use without paying? is free to sign up to, and new members can create their online dating profile without needing to subscribe. Free membership includes the report of daily selections, featuring potential matches that fit with your search criteria, and you can also use the search tools without needing to subscribe.

How to delete your account?

If you have an automatically renewing subscription, you can cancel at any point up to 48 hours before your next renewal. To do so, go to your profile, click on 'My Account Settings' and select 'Manage My Subscription.' This section also allows you to delete or suspend your account.

How to contact

Contact on the website by scrolling to the bottom of any page and click on 'Help/Contact Us.' This takes you through to the help section, where you can search for answers by typing in your inquiry If you can't find the information you are looking for, or need to contact about a specific issue, click on 'Contact Us' to send a direct message. You will need to enter your customer number and linked email address so you should have these to hand.

Is Match free? is free to sign up to and to create your online dating profile. However, this allows limited access to the features available. Most importantly, you cannot chat with members online with a free subscription, unless they happen to be subscribed to the paid Connect service. Connect users can chat with anybody on, whether or not they are a subscribed member. However, creating a profile, receiving daily match suggestions, and using the browse function are all available without a paid subscription.

Why does say I am online? shows whether a user is online and notifies you when members have viewed your profile. You can opt to use the 'Incognito' mode, for 24-hours or longer. This means that you can view profiles without them knowing you have seen them, and to message and send chat requests privately. Incognito does mean that you will not appear in other members' search results, and can be activated by clicking on the ghost icon at the top of every website page.

How much is Match a month?

The most cost-effective option is a 12-month Standard Plan subscription, which costs $7.99 per month

How to unsubscribe from Match?

To unsubscribe, simply login to your account and select 'My Account Settings.' You can choose to suspend or delete your account at any time, provided it is within 48-hours of the automatic renewal date for paid subscriptions.

How to change my user name on

You can change your user name at any point. Go to 'My Account Settings' on your profile, and select 'Edit My Profile.' If you click on the pencil icon next to your user name, you can change this immediately.

How do you join

Signing up is easy – to join, simply click on 'Register' at the top of the website. It will take you through a series of questions about what gender partner you are looking for, your gender, and a few personal details such as your date of birth, where you live, and what you are looking for from a partner. You have the option of upgrading to one of the subscriptions and paid services but can register for free.

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