Easy to Use
Signing up to eHarmony is free, but the functionality ends there. You can create an account and a profile and see all your matches, but to contact anybody, you must have a paid subscription. The unique aspect to eHarmony is that you cannot browse or contact users directly – you receive a daily list of recommended contacts and then are free to chat online, message, and view their profile details. This is both positive and negative; you can browse or find singles for yourself, but the search function is limited. However, you benefit from the advance eHarmony algorithm and highly specific and potential matches, so have a better chance of finding someone with whom you share things in common.
The crux of the eHarmony features is their high level of detail and the very personal experience. The matching system is advanced, and when you start to receive daily suggestions, you can quickly see that these are real compatible matches and not just people who happen to be local to you. A downside, or perhaps a positive, is that you cannot contact anybody and everybody at random – paid membership or not. If you have experienced spam messages in the past, this is a plus, as you won’t receive streams of unwanted attention. The big positive of eHarmony is how important they emphasize finding singles that match with your own beliefs, personality, and lifestyle.
The interesting thing about eHarmony is that it differs from every other dating site. There are limited options to search profiles or browse members by a search by city. Instead, you tell eHarmony what you are looking for and where, and they do the hard work for you. If they find you a compatible match, then the messaging system and live chat function work well. It is a different online dating experience to now be able to know how to use an eHarmony search, but given their results and testimonials, it seems that the algorithm does a better job of selecting suitable matches than perhaps we might!
Safety & Security
EHarmony customer service is available 24/7, and although they promise a response within 36 hours are known to get back to users quickly, particularly with any verification or security queries. The site includes plenty of FAQs and advice about how the site works. There is an anonymous ‘incognito’ mode to allow users to look at profiles and view photos privately, and a dating safety guideline that provides support and tips.
EHarmony could do with some updating and is more expensive than other sites. The big but is that eHarmony is the only dating site that offers a guarantee, is completely focused on long term monogamist relationships, and has a long history in finding compatible and successful matches. If you are looking for something serious, or want to marry the next person you date, eHarmony is the dating site for you.