Online dating tested, read an honest review for Zoosk

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Instant Messages
Mobile App
Match service
Email Support

Zoosk is an established dating site with an extensive database of users and highly ranked as one of the most popular dating sites. In our Zoosk dating site review, we will look at how the costs of Zoosk membership compare with others, and whether the Zoosk brand experience is worth the subscription costs.

Pros & Cons

Smart algorithm to show potential matches
Multiple search functions and options
Multiple messaging systems
Highly secure verification process
Fun interactive features such as Carousel
Very limited functions available through free membership
Lack of detailed questions at sign up
Slightly boring website interface

Pricing Plans


1 month


3 months


6 months

Free services Vs. Paid services

Free services
Account sign up
Create member profile
Use Carousel
View full user profiles
Send hearts and smiles
Paid services
Send messages
Make connections
Access SmartPick service
Use incognito mode
Use the online chat feature
See who has liked your profile

Easy to Use

Every Zoosk feature worth using requires a paid subscription. This is borne out by their success history, and with lots of genuine testimonials, Zoosk feels like a more serious dating site for singles looking for authentic long-term relationships as opposed to a fun and flirty dating site. Once you have subscribed, there are lots of features. The SmartPick matching system analyses your compatibility with other members and makes recommendations for ideal matches. Super Send us a messaging service that enables you to message multiple members at the same time, and even recommends text to use! Boost is an option to increase your profile visibility and can be used as a short-term alternative to buying a subscription.

Search Functions

Zoosk offers lots of ways to search profiles, including the option to search by username through your messages for somebody that you have spoken with before. The site uses Behavioral Matchmaking, so it is a more futuristic site with an algorithm to interpret and analyze interactions to make recommendations for members that it thinks you will like. Search allows you to find singles and view their profile, send likes or messages. Online now shows you users in your area who are available to chat at the same time as you. Carousel is a ‘roulette wheel’ that rotates and shows you potential matches – if you create a Mutual Match – they show up in your connections. FAQs and help give plenty of online guidance as to how to use Zoosk search, whether you want to check how to message someone on Zoosk or how to use the filters to search by city or area.

Safety & Security

Zoosk customer service does not offer any kind of phone line or online chat, so requests for support are online available by logging in and using the Contact Us form. There are plenty of FAQs online and a free sign-up to test out the site, but to use any features, including incognito mode, you need to have signed up to a paid subscription. Zoosk puts responsibility for dating safety onto its members and clearly states that it does not routinely verify information, criminal records, or details provided by members. It does, however, offer an Online Dating Safety Tips manual for guidance about online dating safety.


Zoosk is a premium dating site and one that restricts access to its features by offering very little in the way of free service or functions. However, this might be the reason why it is one of the most successful dating apps, and most downloaded – having no spam accounts or fake profiles means that you are more likely to make genuine matches. The sign-up process itself is very simple and seems quite basic, but once you subscribe and start to use the site, the more you make use of it, the more the algorithm understands, and the more specific and relevant your matches become.

Questions & Answers

How to delete a Zoosk account?

To pause or deactivate your Zoosk account, go to Account Settings and then Account Status and select Edit. You can choose to deactivate your account and have a paid subscription you will not receive any refund. Accounts can be reactivated at any time or can be paused temporarily.

How to cancel a Zoosk subscription?

Zoosk subscriptions automatically renew, so if you wish to cancel your subscription, you will need to do so to avoid an automatic payment being taken. You can adjust your subscription settings in Account Settings and Subscriptions.

How to chat on Zoosk for free?

Unfortunately, the chat and messaging options on Zoosk are only available for paid subscriptions. If you wish to try out some of the features without subscribing, you can purchase Zoosk coins that have a one-time use. You can also keep an eye out for promo codes, as Zoosk sometimes runs discounts and promotions with a percentage off of the subscription fee.

How to tell if someone blocked you on Zoosk?

Being blocked on Zoosk is anonymous, so you will not be notified if somebody chooses to block you. Your account will be disabled from sending the personal messages, chats, wink, or requests, and you will no longer show up in their searches or Carousel function.

Zoosk – how to tell if someone is a subscriber?

Most Zoosk functions are only available to subscribed members, which means everybody actively chatting or messaging on the platform is either a paid member or has purchased Zoosk coins to be able to chat with other members.

How to delete the Zoosk account on the app?

The Zoosk app can be deactivated through the Android app by selecting the 3 lines menu in the top left-hand corner and then clicking on the gear icon next to your user name. Select Account, and then under Account Status, you have the option of choosing Deactivate and following the prompts to disable your account.

Is Zoosk a free dating site?

Zoosk is free to sign up to and to create a member profile. However, all the useful features and functions are only available through a paid subscription. The most cost-effective option is a 6-month subscription at $15 per month.

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